Takes 4–6 minutes. Your input directly influences how we build the platform.
Section 1 of 5Step 1 of 12
Your business
Tell us about your business
Basic details so we can personalise Martket for your industry and area.
Your business
What categories describe your business?
Select all that apply — your business may span more than one.
✓
🏠
Home Services
✓
💅
Beauty & Wellness
✓
🍱
Food & Catering
✓
🐾
Pet Services
✓
🚗
Car Services
✓
🎉
Events & Decor
✓
📚
Tutoring
✓
🧹
Cleaning
✓
🔧
Repairs & Tech
✓
🌿
Garden & Outdoor
✓
🎨
Creative Services
✓
🤝
Business to Business
✓
➕
Other
Your business
Where is your business right now?
Understanding your stage helps us build the right tools for you.
Less than 1 year
Just getting started
1–3 years
Growing and establishing
3–7 years
Stable, looking to scale
7+ years
Established business
Just me (solo operator)
2–5 people
6–15 people
15+ people
Getting customers
How do you currently find new customers?
Select all that apply — this shows us what's working for businesses like yours.
Word of mouth / referrals from existing customers
Facebook / Instagram posts or ads
WhatsApp groups or broadcast lists
Gumtree / OLX listings
My own website or Google Business profile
Door-to-door or physical flyers
A marketplace or app (Bark, Sweepsouth, etc.)
From my employer or a staffing agency
0–5 new customers
6–15 new customers
16–30 new customers
30+ new customers
Challenges
What are your biggest business challenges?
Be honest — this is how we make Martket genuinely useful, not just another app.
Finding new customers consistently
Getting paid on time (late or no payment)
No-shows or last-minute cancellations by customers
Building trust with customers who don't know me
Managing bookings, schedules, and admin
Standing out from competitors and cheaper alternatives
Receiving and managing customer reviews
Getting access to finance or working capital
Platform needs
Which features matter most to you?
Rank what Martket should prioritise for businesses. Select your top 4.
A public listing page that customers can find on Google
Online booking with my own availability calendar
Secure digital payments (card, EFT, SnapScan)
Customer reviews and a verified badge
In-app messaging with customers
Business dashboard with earnings and booking history
Automatic booking reminders for customers (email, WhatsApp or Martket app notification)
Portfolio / photo gallery to showcase my work
Delivery or travel-to-customer option
Select up to 4 features
Pricing
What would you be comfortable paying?
We want Martket to be affordable for every SMME. Help us get the price right.
Commission only (e.g. 10% per booking)
Pay nothing unless you earn — zero risk
Monthly subscription (e.g. R250–R500/month)
Fixed cost, unlimited bookings
Pay per lead (e.g. R30–R80 per customer enquiry)
Pay only when a customer expresses interest
Freemium (free basic, paid for advanced features)
Start free, upgrade when you're ready
Very fairToo high
Trust & verification
How do you feel about a vetting process?
Martket plans to verify all businesses before they go live. We want to know if this works for you.
Copy of my South African ID
CIPC / business registration certificate
Proof of relevant qualifications or certifications
Proof of insurance (public liability, etc.)
Bank account verification (to receive payouts)
Portfolio or photos of past work
Same day (within 24 hours)
2–3 business days
Up to 1 week — if it means a thorough check
Longer is fine — quality matters
Dealbreakers
What would stop you from using Martket?
Equally important as what you want — tell us what we must avoid.
Commission percentage that feels too high
Slow or unreliable payouts to my bank account
Platform takes control of my customer relationships
Too much admin or complicated onboarding
No control over my availability or pricing
Unfair or fake reviews with no recourse
Data privacy concerns (my customer data being shared)
Being listed alongside unverified or bad competitors
Your voice
Almost done — a few final questions
These open-ended answers are the most valuable thing you can give us.
Yes — I'd love to be an early tester
We'll reach out via WhatsApp or email before launch
Maybe — send me more details first
No thanks — I'll wait for the public launch
Not at allExtremely excited
🎊
Thank you so much!
Your responses will directly shape how Martket is built for South African businesses. We read every single submission — this isn't data that gets ignored.
📩 What happens next: The Martket team reviews submissions weekly. If you opted in for early access, we'll reach out within 5 business days via WhatsApp or email before launch. Early SMME partners get free listing priority and 3 months commission-free when we launch.
By completing this survey, you agree that Martket may contact you using the details provided if you expressed interest in the platform. We will never share your information with third parties.